Q: How long does it take to receive my order?

A: Orders are processed within 2–7 business days (Monday through Friday). Once shipped, you’ll receive a tracking number to keep an eye on your glow-up in transit!

Q: Are Melanin Skyn Co. products natural?

A: Our products are mostly natural, cruelty-free, and paraben-free. We use simple, intentional ingredients backed by science—no fluff, just formulas that do what they came to do.

Q: What payment methods do you accept?

A: We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay, Shop Pay, and Amazon Pay at checkout. Your coins are safe with us!

Q: Are your products safe for all skin types?

A: Yes! Our skincare is made for all skin types, and we especially celebrate and support the needs of melanin-rich skin. Whether you're oily, dry, sensitive, or somewhere in between—Melanin Skyn Co. is for you.

Q: Can kids use your products too?

A: Absolutely! Thanks to our simple formulas and gentle active ingredients, our products are safe for children’s delicate skin. No harsh chemicals—just clean, calming care for the whole family.

Q: I have sensitive skin. Are your products gentle enough for me?

A: Absolutely. Our products are sensitive skin-approved and feature soothing ingredients like aloe vera, colloidal oatmeal, and allantoin. We also offer fragrance-free options for those who need that extra TLC.

Q: Do your products contain fragrance?

A: Some do—but we always keep it light and skin-safe. We also offer fragrance-free versions of select products, because we believe your skin should never have to choose between healing and smelling good.

Q: Are your products tested on animals?

A: Never. Melanin Skyn Co. is 100% cruelty-free. We test on real humans (like us!) with real skin goals—not our furry friends.

Need this prettied up for your site or IG? I can drop it into a branded Canva FAQ template so it matches your vibe. Just say the word.